Privacy Policy
We (referred to as 'We', 'Us', or 'Our') are fully committed to safeguarding your Personal Data and protecting your privacy.
Our Privacy Policy explains how we collect, use, and store the information you provide on the Gaingate website (the 'Website').
We uphold the following principles:
We want to be transparent about how we collect and use your personal data in your best interests:
By doing so, our goal is to help you make informed decisions about the use and processing of Personal Data. To support this, our website uses several methods and procedures to provide relevant information about Personal Data usage. If you require specific details about your data, we will work diligently to ensure you receive them promptly and at the appropriate time. Should you have any questions, we would be happy to clarify anything related to legal constraints. To contact us, please email us at info@serein-bitrevo.com
We will use Personal Data solely for the purposes set out in this Policy
You will find that we process Personal Data for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and provisioning the Services, ensuring full compliance with legal and regulatory obligations, and carrying out administrative and business operations to enable the delivery and use of the Services. We also process your Personal Data to help us better understand your preferences and needs.
Helping you access essential resources to safeguard your rights regarding Personal Data
We set a clear objective: to help you make well‑informed choices about how we handle your data and communicate our practices transparently. With that in mind, this website explains why we invested the time to develop it and how we put those principles into practice. To support this, we use a range of methods and procedures to ensure you continue to receive the most relevant and up‑to‑date information about the use of your Personal Data. If you require specific details, we will provide them to you at the appropriate time and in the appropriate context. If you have any questions about how this process works, we are more than willing to respond and offer clarifications tailored to your situation, all within the bounds of legal requirements and best practices. If you would like to learn more, please contact us by email at: info@serein-bitrevo.com
Protect and Secure Your Personal Information
While no one can guarantee the absolute security of Personal Data, we remain fully committed to protecting yours through a range of safeguards. Our Privacy and Security Policy covers the most essential areas to help ensure your long-term safety.
Scope?
By reviewing this Policy, you will find an overview of the categories of Personal Data our Company collects from customers, together with our methods for processing it, sharing it with third parties, and keeping that data secure. Our Policy covers information about an identified or identifiable individual—someone we can recognize directly, or indirectly when combined with additional information in our possession or that we can access. For the purposes of this Policy, 'processing' means any operation involving the use or handling of Personal Data, including its collection, management, organization, and storage. Our services are intended for a general audience; however, they are strictly not available to anyone under the age of 18. We do not authorize, permit, or encourage individuals under this age to use our services. Accordingly, we do not knowingly collect information from anyone under 18, as they are not allowed to use our services. If we become aware of any data collection relating to a person under 18, we will promptly delete it.
2. What Personal Information Do We Collect from You?
When you use our services or channels, or browse our website, you agree that we may collect your personal data. In some cases, we may ask you to provide personal data directly. Alternatively, we may analyze your interactions with our services or channels to gather this information, or obtain it through our third-party partners
3. You are not required to provide your personal information to our company or to address any implications arising from it
You are not required to share any personal data with us. However, in some cases, if you choose not to provide this information, it may affect how we deliver our services to you, which could lead to limited access to our website or limited use of certain features.
4. What Types of Personal Data Do We Collect? When you visit our website, you can expect us to collect the following personal information:
The Personal Data we collect includes information such as your activity log details, traffic data (including IP address and access date and time), the language you use on our site, software crash reports, browser type, and device specifications. This usage data is non-personal, and we do not use it to identify you. We also obtain certain Personal Data from you—specifically, any information you voluntarily provide when connecting to a third-party online trading platform through us. In addition, we also collect the personal details you submit directly to these platforms, which can include your full name, email address, phone number, and postal address.
5. On What Legal Bases and Justifications Do We Process Personal Data
Our Company processes your personal data for the purposes outlined in this section and complies with the applicable legal framework.
This legal basis is necessary, as without it our Company cannot use your Personal Data. The legal grounds that allow our Company to process your personal data include:
- We have obtained your consent to process your Personal Data for one or more of the following purposes, including when you submit personal information through the Website for us to share with a third-party trading platform
- The Company or a third party may process this information when necessary to pursue their legitimate interests. Examples of such interests include improving our Services and user experience, or defending our organisation against potential legal claims.
- All processing activities on our website must comply with applicable legal requirements, and we can confirm that our practices meet these standards.
If you would like more information about how we process Personal Data to pursue our legitimate interests, please contact us by email.
Below, we outline the reasons and legal bases that explain how we may use the personal information you provide to us. Personal Data
1. To share your personal information with third parties at your request, enabling access to digital trading.
If you make such a request, we may collect Personal Data from you to provide to third-party companies
You have consented to the processing of your Personal Data for one or more purposes
2. To address your questions, concerns, or requests
We need your Personal Data to assist with inquiries regarding our services.
We must carry out this processing to pursue the legitimate interests of the Company or a third party.
3. We will process your Personal Data to comply with our legal, administrative, judicial, or regulatory obligations and to ensure we meet all applicable requirements.
To comply with our legal obligations, we are required to process this Personal Data.
4. For the Purpose of Improving Our Services
We may use the Personal Data we collect to enhance Our Services. This may include reviewing crash and malfunction reports related to Our Services.
We process personal data to pursue the legitimate interests of the Company or a third party.
5. Measures to Reduce the Risk of Fraudulent Activity and Misuse of Our Services
We process data based on the legitimate interests of the Company or a third party.
6. To Execute and Coordinate Our Operations in Alignment with Our Service Requirements
These activities include support functions, business development initiatives, strategic decision-making, oversight and control systems, and more
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
7. Conducting analysis, including selected statistical evaluations
We employ several analytical methods (including statistical techniques) to inform our decisions across a range of issues.
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
8. To safeguard our assets, rights, and interests, as well as those of third parties, we implement measures to assert and defend against legal claims
For this purpose, we may process Personal Data to protect our rights, interests, and assets, or those of third parties, in line with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
6. How We Disclose Your Personal Data to Third Parties
Depending on the circumstances, the Company may disclose Personal Data to third parties providing services such as data storage, IP address hosting, or user experience analytics.
We also accept requests from individuals who ask us to share specific Personal Data with third-party trading platforms. In such cases, we will transfer the Personal Data you provide to the platforms you select. If you choose to proceed, their privacy policies will govern its use. In these situations, your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with its business partners or affiliated entities. This enables us to access the resources needed to enhance and continually improve our customer offerings.
Where appropriate, the Company may disclose Personal Data to regulatory, local, or other competent authorities to protect the rights or property of others.
We may also share your Personal Data with prospective investors or purchasers, or with lenders to the Company or its affiliates. This typically occurs in connection with transactions such as asset transfers or sales, restructurings, mergers, consolidations, or insolvency proceedings involving the Company or other parties related to the Company.
Online Tracking Notice
You may find us using third-party services, such as advertising providers or analytics firms, on our website. These companies may also use cookies and similar technologies to collect data.
When we refer to cookies, we mean small text files stored on your device whenever you visit or access our website. We use cookies to gather information about your preferences and browsing patterns so we can improve the user experience, better understand user preferences, and design products and services that reflect customer interests. Cookies also help us compile statistics and conduct analytics.
Some of the cookies we use are session cookies. These are temporarily stored on your device and expire once you close your browser. Others are persistent cookies, which remain on your device after you close your browser. These allow the website to recognize you as a returning visitor and preserve the preferences you previously set.
7. How We May Use Cookies and Third-Party Services
Each cookie, and how it is used, may vary depending on its intended purpose.
Cookies Are Often Essential
Cookies Are Often EssentialTo access the features you requested and to continue navigating our website smoothly, these cookies are required. They support the delivery of the products, information, and services you need.
These cookies allow your device to download and stream the necessary data, help you browse the site effortlessly, use its key features, and revisit previously viewed pages with your preferences intact.
Our cookies may collect Personal Data, such as your username and your last login date. We use this information to verify that you had an active session on the site. When you close your browser, we delete these session cookies.
Cookies Optimized for Functionality
ScopeCookies help us recognize you when you visit our site and allow you to keep your settings and preferences. Without cookies, your preferences would be cleared, requiring you to reset them each time.
Additional detailsFunctional cookies remain active until they expire. They retain stored information even after you close your browser.
Performance Cookies
ScopeCookies help us gather statistical data on our website’s performance and, at the same time, improve the overall quality of our services. They also enable us to conduct detailed analyses of site usage to understand how the website functions and performs.
Additional detailsAny information that could identify you will be stored in cookies as anonymised data. While some cookies are deleted as soon as you close your browser, others remain active and will function on your next visits to our website.
Cookies have been blocked or removed
You can manage your cookie preferences through your browser settings. You can use the links below to assist with this process.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Online Tracking Notice Please be aware that at this time, our service does not honour Do Not Track requests.
8. Learn More About How We Store Your Personal Information
Please note that Our Company retains your Personal Data for as long as needed to fulfil the purposes outlined in this Policy, or for a longer period where permitted by law and where required for applicable orders. In certain cases, your information may be shared with third-party trading platforms for up to 12 months. With your consent, we may extend this sharing for an additional 12 months if necessary.
We periodically review and assess the Personal Data we hold to ensure it is no longer required.
9. Transfer of Personal Data to Third Countries or International Organizations
In certain circumstances, we may transfer your Personal Data to other countries or international organizations, which may include, with your permission, sending your Personal Data to a country other than your own. We take all necessary measures to protect your Personal Data and ensure you can exercise your rights and access effective legal remedies if needed.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- In certain cases, we may transfer your Personal Data to a third country or an international organisation that the European Commission recognises as providing an adequate level of protection for Personal Data, pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- When a transfer occurs, we carry it out under a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a)
- We carry out these transfers in accordance with the European Commission’s Standard Contractual Clauses for data protection, adopted pursuant to GDPR Article 46(2)(c). To learn more, review the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
10. Protection of Personal Data
To protect your Personal Data, we have implemented robust security measures designed to prevent accidental or unlawful destruction, loss, or alteration.
Even with these precautions, we cannot guarantee that your Personal Data will always be maintained without error, and you may not hold us liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, without limitation, disclosures caused by transmission errors, unauthorized access by third parties, or other factors beyond our control.
Where we are legally required, or due to other constraints outside our control, we may need to share your Personal Data with third parties, such as public authorities. In such cases, we cannot oversee the security measures those third parties implement.
Please note that transmitting Personal Data over the internet is not entirely secure and carries inherent risks. For these reasons, we cannot guarantee the security of your Personal Data transmitted to us online.
11. Information on Links to Third-Party Websites
Our website includes links to external sites and applications that are beyond our Company’s control. Accordingly, we accept no responsibility for how these third-party websites collect or process your Personal Data. Our Policy applies to what happens on our website and does not extend to third-party websites.
Before visiting any third-party site or app via a link, you should review their privacy policies before using their services. You should also carefully consider whether you want to share your Personal Data.
12. Understanding the Amendments to Our Policy
We may update this Policy at any time. If we make changes, we will notify you on our website and display the updated Policy. For significant changes, we will use the methods we consider most appropriate, including an announcement on our website. Unless stated otherwise, all amendments to this Policy take effect immediately upon publication of the revised Policy.
Your Rights in Relation to Your Personal Data
You have the right to request a review of the Personal Data we hold about you, to have it corrected, and to ask that we delete Personal Data in appropriate cases. You may also request that we restrict certain types of Personal Data we collect or process. For individuals residing in the EEA, please see this page:
Anyone wishing to exercise their data rights may contact us at the email address below. Access rights
We will verify the accuracy of the Personal Data we process. If accurate, we will provide you access to your Personal Data and an electronic copy of the data processed. We reserve the right to charge a reasonable fee for additional copies of your data. Upon request, we will provide this information electronically.
Your right of access must not adversely affect the rights and freedoms of others. Where a request would do so, we may refuse to comply or limit our response. Your rights related to rectification
If you wish to correct inaccurate Personal Data, you may ask us to rectify inaccurate or incomplete information. Your Right to Erasure
Valid grounds may include: the Personal Data is no longer needed for its original purpose; you withdraw consent and there is no other legal basis for processing; you object to certain processing; the Personal Data has been processed unlawfully; or erasure is required to comply with a legal obligation. This right does not apply where processing is necessary to comply with EU or Member State law or to establish, exercise, or defend legal claims.
Processing restrictions
You may ask us to limit processing if you believe the Personal Data is inaccurate. Where processing is restricted, we may store the data but will process it only with your consent, for the establishment or defense of legal claims, to protect the rights of others, or for important public interest of an EU Member State or the EU.
Right to data portability
For automated processing based on your consent or a contract, you have the right to receive the Personal Data the Company holds about you.
You also have the right to request that this data be transmitted to another controller where technically feasible. Exercising your data portability right does not affect your right to erasure.
Right to object
You may object at any time to our use of your Personal Data based on the Company's or third parties' legitimate interests, including related profiling. Unless we demonstrate compelling legitimate grounds that override your interests or for the establishment, exercise, or defense of legal claims, we will stop such processing.
You have the right to object at any time to the processing of Personal Data for direct marketing.
Right to withdraw consent
You may withdraw your consent to processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with the supervisory authority responsible for Personal Data.
You may further request that a supervisory authority in a Member State protect your individual rights regarding Personal Data processing within the EU.
As outlined in section 13, your Personal Data rights may be limited by EU and Member State laws. We will provide the information requested under section 13 within one month of receiving your request, and may extend this by up to two months depending on the complexity and number of requests. You will be notified within one month of any extension and the reasons for it.
We will make information requested under section 13 available free of charge unless a request is unfounded or excessive, particularly if repetitive, in which case we may charge a reasonable fee to cover administrative costs or refuse to act on the request.
If we have doubts about your identity in relation to a request, the Company may request additional information.
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